Frequently asked questions

Q. When do we pay?

A. Payment is required in the form of EFT. Payment must be received on or before the day of the event. Receipts & invoices can be supplied on request.

 

Q. I'd like you to go on a bit longer than we booked you for... what do we have to do?

A. So long as the venue operators don't mind and will allow it, then this is not a problem. Please take into account bars & venues have liquor & entertainment licenses with strict guidelines.

 

Q. How long does it take you to set-up and when do you need access to the building?

A. It takes the DJ about 60 minutes to set up, this depends on the type of the event, the access to the building and of course other factors such as if there is more than one act on at the event. So we ask for access at least 2 hours before the start of the event or before your guests arrive. Extra time is sometimes needed for equipment & safety checks.

 

Q. How Do You Dress?

A. Appropriately for the occasion. Dinner/dances and wedding receptions we wear smart trousers and shirt and smart shoes.

 

Q. Do You Have Back Up Equipment?

A. We have access to spare equipment should anything go wrong, although this is very rarely needed.

 

Q. How much do you normally charge?

A. This depends on several factors. The date & time, the venue location, the amount of equipment needed to use, how many guests are coming and transport costs.

 

Q. Can I afford you?

A. Yes. We will customize a package to suit your budget, Either way, we will definitely give you exceptional value for money.

 

Q. Will you still be in business on our wedding day?

A. Yes we have a 15 year successful track record and we are not planning on leaving any time soon. Many DJ companies come and go. We frequently get calls from clients whose functions are a week away and their DJ has let them down. Pristine Moods Events will be there to assure you that your day is one to remember.